Privacy Policy

Effective Date: November 2024

At Glasgow Psychology Centre, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.glasgowpsychologycentre.co.uk, which operates on WordPress. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data

  • Information you voluntarily provide through contact forms, such as your name, email address, phone number, and any other details you choose to share.

1.2 Usage Data

  • Non-identifiable information such as your IP address, browser type, operating system, referring URLs, pages visited, and the time spent on the site. This data is collected through Google Analytics.

1.3 Location Data

  • Approximate location data derived from IP addresses, utilised for improving user experience and optimising content delivery.

1.4 Embedded Content

  • Information collected indirectly via embedded content such as Google Maps. Interaction with these features may allow the third-party providers to collect data (e.g., location data) as per their own privacy policies.

2. How We Use Your Information

We use the collected data to:

  • Respond to your inquiries submitted through the contact forms.
  • Analyse site performance and user behaviour through Google Analytics.
  • Ensure the site is functioning properly and is secure.
  • Improve user experience by tailoring content and features based on usage patterns.
  • Facilitate map functionality provided by Google Maps for location services.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that enable features such as:

  • Analytics Cookies: Track visitor behaviour to improve website performance.
  • Functional Cookies: Ensure essential website functionalities such as navigation.
  • Third-Party Cookies: Used by embedded content like Google Maps.

You can manage or disable cookies in your browser settings, but this may affect the functionality of the website.

4. Third-Party Services

We use the following third-party services:

4.1 Google Analytics

  • Tracks user behaviour on our site to help us optimise user experience. Data collected is anonymised where possible.
  • For more details, view the Google Analytics Privacy Policy.

4.2 Google Maps

  • Provides embedded map functionality. Google may collect location and device data when interacting with embedded maps.
  • For more details, view the Google Maps Privacy Policy.

5. Data Sharing and Security

We do not sell, rent, or share your personal data with third parties, except as required by law or to provide our services. We implement robust security measures to safeguard your information, including encryption and secure server hosting.

6. Your Rights

Under applicable data protection laws, you have the following rights:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal data (where legally permissible).
  • Object to data processing in certain circumstances.

To exercise your rights, please contact us using the details below.

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

8. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.