We always aim to reply to enquiries as soon as possible.

We will aim to:

  • Book your screening appointment within 1-2 weeks of your enquiry.
  • Book your first full assessment appointment within 2-3 weeks of the screening appointment, or of you informing us that you would like to proceed to full assessment.
  • Issue your assessment report within 3 weeks of your assessment appointments being completed.

The assessment process should be completed within 5 weeks of your initial enquiry with you receiving a confirmation of the outcome of your assessment.  Your assessment report will be issued within 3 weeks of your final appointment This will of course depend on your availability and the availability of appointment slots, especially in busier periods.